Length of Time to Allow:
- Location: Western Canal Belt. Address: Prinsengracht 267
- Regular Hours:
March 15 - September 14: Daily 9 a.m.-9 p.m., Saturdays and daily during July and August until 10 p.m.
September 15 - March 14: Daily 9 a.m.-7 p.m.
Last admittance is 30 minutes before closing.
- Exceptions: January 1 (New Year's Day):
12 noon-7 p.m.
May 4 (WWII Remembrance Day):
9 a.m.-7 p.m.
December 25 (Christmas Day):
12 noon-5 p.m.
December 31 (New Year's Eve):
9 a.m.-5 p.m.
Check the Web site for other early closing dates.
- Closed: Yom Kippur (usually in September, date varies)
- Phone: +31 (0)20 556 71 05
- Admission: Adults: € 8.50; Ages 10-17: € 4; Under 9: Free.
- Groups: Group visits can be arranged.
- Audio Tour: None.
- Children: Some areas of the museum may not be suitable for young children (e.g., graphic photos). No special activities for kids.
- Accessibility: The old part of the museum (including the Secret Annex) is not wheelchair-accessible; the new building is (exhibitions, café and museum store).
Some people may find the many steep, narrow staircases a hindrance.
Braille guides available.
- Not Allowed: Photographs or video recordings of any kind, large bags or hand luggage (no check room for these items), child strollers or buggies (can be left in a hallway), mobile phones, guide dogs.
Transportation & Parking
Tips to Avoid Crowds & Lines:
- Pre-Paid Tickets: Visitors can purchase tickets ahead of time online or at one of the Amsterdam Tourist Offices. These tickets will allow you to bypass the line through a designated, pre-paid entrance. However, it's important to note that the system requires you to choose a specific date and one-hour time slot for your visit. Your tickets will only be good for entry on that date, at that time. There is also an added booking fee of 50 eurocents.
- Note About Pre-Paid Tickets: While I find the online booking system somewhat restrictive, it does serve a purpose -- the museum implemented it to regulate crowds. It's still wise to buy these pre-paid tickets, to avoid the on-site box-office line that grows around the building. You do run the risk of missing your window if your plans change (and thus losing money) -- but (and you didn't hear this from me), some friends of mine recently sold their pre-paid tickets for face value to a couple in the line when they suddenly had to change their travel plans.
- When to Go: If you don't buy pre-paid tickets, the least crowded times of day to go are early in morning or toward the end of opening hours (remember you'll need about an hour to get through the house).
Shops & Restaurants:
The on-site museum shop, accessible only for paid visitors, sells dozens of publications on Anne Frank, as well as copies of "The Diary of Anne Frank" in several languages.
The (in-house) museum café serves drinks, snacks and simple lunch options like soup and rolls.